We are committed to quality.  While we hope that you are satisfied with your purchase, we know there are times that you may need to return a product. We get it. If you will need to return your product, please review the information below. Only items purchased on may be accepted for a return through this site.  Items purchased from should be returned or exchanged through the website.

  • Items purchased from and independent seller are subject that seller’s returns and exchange policy as well as their terms of service.
  • Returns must be made within 30 days of the receipt date for a refund or exchange.
  • You will be responsible for the return shipping & handling charges, which will not be refunded, unless you received damaged merchandise.
  • We are not responsible for damage caused by the delivery carrier. As is standard, the liability rests on the delivery service. Damages and disputes should be brought to their attention.
  • Please note the reason for your return and mail to:
  • KODE Men’s - 170 Lafayette St. Suite 4I Jersey City, NJ 07304-4615
  • Please make sure to record your tracking number because we cannot issue a refund until our office confirms receipt of the returned merchandise.  We are not responsible for lost packages.
  • All returns will be credited to the original credit card used at the time of purchase.
  • Returns will be processed within 1-2 weeks of our office receiving your item.
  • Allow at least 2 billing cycles for the credit adjustment to appear on your credit card statement.
  • C.O.D packages can not be accepted.

Please contact customer service with any questions by email at If you prefer to speak to someone simply provide a phone number in your email and we will call within 24 hours.

We are friendlier than we sound. If you have a sincere concern or are not satisfied with a response you have received from a seller other than please feel free to contact us. Our small but caring team works hard to give you the best products and service.


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